Privacy Statement Rinse Gestalt Therapy NL

Version: December 2025

Last modified: 11 December 2025

1. Introduction

We attach great importance to the protection of your personal data and therefore handle the data you provide to us with care.

We, Rinse Gestalt Therapy, located at Herengracht 162, e-mail: rinse.gestalt@pm.me, are responsible for the processing of personal data as set out in this privacy statement.

As a practice affiliated with the NVAGT, the professional ethical rules of that association (including the guarantee of privacy and confidentiality) also apply.

2. Scope

This privacy statement applies to all data processing of clients, website visitors and other parties involved in the context of the therapeutic practice and the website www.rinsegestalttherapy.com.

3. What personal data do I process & why

We process personal data of clients and website visitors for the following purposes:

For clients:

  • Name, address, place of residence, postcode

  • Contact details (telephone number, email)

  • Date of birth, gender

  • Data relating to health/request for assistance (if relevant to therapy)

  • Administrative data (invoicing, payment information)

  • Reports/intake data in the client file in Carepatron.

Purpose of processing: entering into and executing a treatment agreement, recording the request for assistance, drawing up and executing a treatment plan, and invoicing for the services provided. Next of kin have the right to inspect this data.

For website visitors/contact form:

  • Name and email address (if contact form is used)

  • Any other data you voluntarily provide

Purpose: quotation, request for information, response to a contact request, maintenance of the website.

4. Legal basis for processing

The processing of your personal data is based on one or more of the following legal grounds:

  • The performance of a treatment or service agreement (therapy)

  • Legal obligations (such as archiving client files)

  • Your consent, if required for certain processing operations

  • Legitimate interest of the practice (such as website management, security)

5. Maintaining confidentiality and professional secrecy

As a therapist, I am bound by professional secrecy and the rules of the NVAGT. This means that all data relating to the therapeutic relationship is confidential and will not be disclosed to third parties without your consent, unless required by law or in very exceptional cases (e.g. danger to life, child abuse) in which professional secrecy may be breached.

6. Provision to third parties/processors

We do not provide your personal data to third parties, except:

  • If this is necessary for the purposes for which you have provided the data (e.g. administration, accounting)

  • If we are legally obliged to do so

  • If you have given us your express consent to do so

  • If we use external processors (e.g. IT services, mailing software), processing agreements are concluded with these parties and appropriate technical and organisational measures are taken to protect your data.

7. Retention periods

Personal data will not be retained for longer than is necessary for the purpose for which it was provided or as required by law. In accordance with the NVAGT professional code, client files are retained for a period of 20 years, unless other periods are prescribed by law.

8. Security of personal data

We have taken appropriate technical and organisational measures to protect personal data against loss or unlawful processing. These include: secure storage, password access, encryption where possible, backups, and restricting access to the data to those who need it.

9. Cookies and website analysis

We use cookies and/or similar technologies on our website to ensure that the website functions properly, to remember preferences, and to analyse website usage. You can adjust your cookie settings.

10. Rights of data subjects

You have the following rights with regard to your personal data:

  • Right to access the personal data we process

  • Right to rectification (correction) or completion of inaccurate data

  • Right to erasure of data (to the extent permitted by law or profession)

  • Right to restriction of processing

  • Right to data portability, if applicable

  • Right to object to processing

  • Right to withdraw consent (if processing is based on consent)

The therapist undertakes to refer the client correctly to a colleague therapist or a doctor if her treatment is not appropriate and/or adequate.

To exercise these rights, please contact us at rinse.gestalt@pm.me.

11. Complaints

If you have any complaints about how I handle your personal data, please contact me first so that we can work together to find a solution. If this does not lead to a satisfactory outcome, you also have the right to submit a complaint to the Data Protection Authority. If you have any questions or complaints, you can also contact the NVAGT and the independent body SCAG.

12. Liability

The therapist has collective professional liability insurance. Any liability on the part of the therapist is limited to the amount paid out by insurers in such cases, plus the excess. For complaints about the treatment, the client can contact the Dutch Association of Complementary Therapists (www.nvagt-gestalt.org) for the right to complain and the TCZ Foundation, Disciplinary Law for Complementary Care (www.tcz.nu) for disciplinary law. • Any adverse consequences arising from the withholding of information contained in the GP's medical file are the responsibility and expense of the client.

13. Changes to this privacy statement

We reserve the right to change this privacy statement. The most current version is always available on our website. We recommend that you consult this page regularly.

Rinske Engländer, Herengracht 162, 1016 BP Amsterdam Chamber of Commerce number 69302170, VAT number NL002099418B38).

Accountant: Kees de boekhouder.

Processing software: Carepatron.